![]() ![]() You will receive a user ID and password within one business day via email. They can do this by visiting the client center and click “ Register for eBill” and fill out the electronic form. Yes, if you would like to add an additional person to view your account, they will have to register online to request access. Click on the "supporting documentation" link for that invoice.Ĭan more than one person in my company have an account to access our information online? Log in to your account and find the invoice that has supporting documentation. I received my invoice, but how do I view "see attached" data referenced? The credit analyst assigned to your account will respond shortly. Select the topic of "Invoice Inquiry," enter your comments and click "send". Log in to your account and click on the "Contact Us" link. Who can I contact regarding a question on my invoice? Login to your online account and click the link for "Customer Addresses" to view, edit or add addresses to your account. From the Client Center log in portal under Forgot Your Password click the “BDO Client Password Reset” link and follow the steps to reset your password. I do not remember my password how can I log into the paperless billing portal?įrom the BDO Client Center under paperless billing click the Login to eBill and Change Password link. To obtain your paperless billing user name please call 88 for assistance. I do not remember my user name how can I log into the paperless billing portal? Log in to your online account, click profile and then click the link that says change email.įrom the BDO Client Center under paperless billing, click the Login to eBill and Change Password link. How can I update my email address for paperless billing? Please visit the client center and click “ Register for eBill“ and fill out the electronic form. How do I request access to paperless billing? You will also receive copies of your invoices via email which will assist your company or organization by getting the invoice to the right party. You can easily pay your bills via Electronic Check or Credit Card, view billing history, contact a BDO representative to ask questions, and update your account information. Thanks to paperless billing, you can now enjoy convenient online access to all of your BDO accounts. If your check was sent to the wrong address, we recommend placing a stop payment on the check and sending a new one out.įor questions about Hudl Shop orders, visit this page.Why should I sign up for paperless billing? I think we sent our check to the wrong address. Be sure to include the invoice number in your email! Then, our team will handle it from there. No problem! Please contact us at with your request(s). Please allow 7-10 business days for your check to arrive via mail and be applied. Email with the check number and amount, we’ll take care of the rest. Yes! While we can’t necessarily track where it’s at in the mail, we can see if we’ve received it yet or not. Can I check the status of a check we sent in the mail? Then, please reach out to our Support team for further assistance. Please reach out to your bookkeeper to find out the check number, the date the check was sent, and to confirm the address it was sent to. If your invoice is still under the unpaid section of the billing and orders page in your account, we have not received your payment. Our Support team can also provide invoices if necessary, contact us at to request an invoice. If you are a team admin, you can view all invoices on the billing and orders page. Contact us at to request this date be updated. Our billing team can update the invoice created date upon request. ![]() We need the invoice created date changed on our invoice How do we go about that? This can be emailed to Once we have the updated form, we’ll generate a new invoice excluding tax. Why is there tax included in our total? We are a tax exempt organization? You can view the status of your invoice on the billing and orders page. ![]() Your Hudl account will go on hold if your invoice is outstanding. No sweat! You can submit a purchase order to extend your access 30 days while payment processes on your end. FAQs We didn’t know our bill was due, and now our account is on hold. ![]()
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